The pipeline was one person's diary.
Vantage USA ran on referrals. No website, no way to find players beyond who the founders already knew. Two people in the business: one running service delivery, one handling all of sales.
Sales meant manually reaching out, working out if someone was even interested, then negotiating a time just to get on a discovery call. Every conversation started cold and every booking was chased by hand.
One person's diary doesn't scale. The business needed a pipeline that wasn't a person.
- i.No inbound. Every player came from a referral or a cold message. The reach stopped at who the founders knew.
- ii.No qualification. Interested or not, serious or not, every conversation cost the same founder time to find out.
- iii.Booking by negotiation. Agreeing a call time took days of back and forth before a conversation even started.
- iv.One founder was the bottleneck. Finding, filtering and scheduling all ran through the same person who had to sell.
The lead-to-booked-call machine, from scratch.
The founder just shows up to the calls.
A 75% increase in booked calls. Every player arrives qualified, informed and serious. The founder who used to burn out finding and scheduling conversations now just has them, and the system keeps the calendar full behind him.